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CLIENT SATISFACTION SURVEY

The Law Offices of Bradley J. Frigon is interested in providing a very high quality of legal services to you. Will you please share your experience to date with us?


A. Attorney
1. Did the attorney with whom you dealt see you on time for your appointment?
Yes
No
If not, did you have to wait:
A short while (5-15 minutes)
Longer
2. Were your phone calls returned promptly?
Yes
No
If not, did you have to wait:
A short while (up to 24 hours)
Longer
B. Staff
1. Were the receptionist and staff courteous?
Yes
No
2. Did the staff return your telephone calls promptly?
Yes
No
If not, did you have to wait:
A short while (up to 24 hours)
Longer
C. Attorney and Staff
1. Were the documents satisfactory?
Yes
No
2. Did the firm do something especially well which pleased you?
Yes
No
Comments:
3. Is there something the firm could have done better?
Yes
No
Comments:
4. Please make any comments that you feel would assist us in better serving our clients.
Comments:
5. Would you refer others to our firm?
Yes
No
6. Did you visit our website?
Yes
No
If yes, was it easy to use?
Yes
No
How could it be better?
Comments:

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